SAP Process Observer

The new, free-of-charge ERP solution, SAP Process Observer, is part of your Business Suite and allows you to visualize end-to-end processes such as order-to-cash or procure-to-payment, so that you can monitor and analyze them. It is thus possible to visualize Business Suite processes. Here are examples of use of the SAP Process Observer:

  • Monitoring and analysis of system-spanning end-to-end processes
    (e.g. order-to-cash in CRM and ERP, procure-to-payment);
    (e.g. real-time monitoring of backlog orders)
  • Process optimization (a visualization of the sales pipeline,
    e.g., can reduce quote-to-cash lead time by several times)
Example: process „Lead-to-cash“ with SAP Process Observer features, source: SAP AG
  • Real time analysis and alerting of changes to master data
    (e.g. in the case of a modification of the terms of payment of a
    specific customer or changes to the product hierarchy)
  • Feely definable KPIs for defined processes
  • SLA tracking (e.g. in the case of delays in customer deliveries)
  • Business activity monitoring
  • In addition to real time ERP analysis, periodical transfer of data to SAP BW is also possible
  • Use of CubeServ BI content “Process Analytics”
  • Process control station and dashboards of end-to-end processes

Our offer

  • Proof of concept „SAP Process Observer“
  • Training
  • Consulting
  • Real-time Process Analytics in SAP ERP or SAP BW
  • Process Analytics with data transfer SAP BW